The COVID-19 epidemic has changed life in Britain on an unprecedented scale.
It sometimes feels like uncertainty surrounds every daily task and each decision we make. What is essential and non-essential? How do we balance responsible self-isolation and social distancing with
caring for our families and keeping ourselves afloat during the economic turmoil caused by coronavirus?
In our own small way, the dedicated staff at Great British Heating are doing everything they can to support our customers and provide the same reliable service at a difficult time. Rest assured we are
on hand to tackle any heating problem you have and have implemented safety measures to protect both staff and customers.
Full information on the measures we are implementing during this epidemic can be found here: https://greatbritishheating.co.uk/blog/news/coronavirus-update-faqs/
Our engineers will arrive in personal protective equipment (PPE) so that they’re protected and will adopt sanitary working practices. Our staff have been categorised as key workers, so they can still visit your property.
When an engineer does visit a customer’s home, they’ll take additional precautions – including hand-washing – before, during and after the appointment. They’ll protect you and your family
members by keeping a safe distance at all times – and we ask you to do the same.
We’re also contacting customers before our engineers visit to make sure they haven’t been diagnosed with Covid-19, advised to self-isolate or have recently returned from a high-risk area.
We know things are particularly tough for vulnerable customers who need to self-isolate, so we’ve put processes in place to make sure we prioritise their needs. And we’re also following official health
advice and working with industry bodies to look after all our customers during this difficult time. If we all look out for each other, we’ll get through this together.
And if any of our vulnerable customers need essentials but are struggling to get to the shop, our engineers might be able to help. Call us today to find out how we can help on: 0800 131 0275.
Great British Heating would also like to thank all customers who are key workers – everyone from hard-working staff members in supermarkets to nurses on the frontline of the crisis. You make us
proud to be British.
If you’re looking for a reliable and qualified heating engineer to repair or replace your boiler, call Great British Heating on 0800 131 0275. We’re open 24/7! Our Gas Safe engineers are here to
help you with all your heating needs.