Covid-19 Update - We are open for business and continuing to repair, service and instal boilers for our customers. When an engineer does visit a customer’s home, they’ll take additional precautions – including hand-washing – before, during and after the appointment. Our engineers will arrive in PPE so that they're protected too.
Our staff have been categorised as key workers, so they can still visit your property during this time.
Wherever possible we will try to fix your problem on our first visit when this is not possible we will loan you, free of charge, fan heaters if you need them for the period you do not have any heating. We will keep that period to an absolute minimum.
Our engineer will not charge you for attending your property or travelling to get to you. Our first charge is for analysing and identifying the problem and the solution. This is a fixed charge.
Once you have the analytical report you can decide if you wish to proceed with the repair. If you do proceed with us we will give a price for the work that is competitive. This price will account for the time we believe the job will take to complete and the parts that are needed for the job.
All our pricing is transparent and fair. You do not need to employ us to do the work after we have provided the analytical report.
If you are a landlord we have very competitive rates for the management and maintenance of your heating systems. Call us and we will arrange for Steve our Business Relationship Manager to visit you and quote you for an ongoing contract.
There are many other issues that can arise with heating systems. Your radiators may not be functioning as they once did, perhaps the water temperatures not what you are expecting, maybe the shower linked to your boiler is not working as it once did or the pump is making a funny noise that you have just noticed. No matter what you come across we have the right solution.
System cleaning is something that many people have done to try and make their system work more efficiently. If this is done correctly it will definitely make your heating system work more efficiently. We follow a very specific process for system cleaning, it ensures the process is done correctly, we offer a workmanship warranty and we check everything throughout your heating system to ensure that when we leave the system clean process has been completed to the highest possible standards. Don’t forget we are all about quality and service so there are no short cuts when we do any work on your home.