Combi Boiler Repairs and Servicing
Covid-19 Update - We are open for business and continuing to repair, service and instal boilers for our customers. When an engineer does visit a customer’s home, they’ll take additional precautions – including hand-washing – before, during and after the appointment. Our engineers will arrive in PPE so that they're protected too.
Our staff have been categorised as key workers, so they can still visit your property during this time.
Combi Boiler Repairs and Servicing
System Boiler Repairs and Servicing
Whenever you’ve got a problem with your gas boiler in Newcastle upon Tyne, Great British Heating are here to help you. It’s never nice to go without heating or hot water, so we’ll be out to you quickly to diagnose the problem and repair your boiler in Newcastle upon Tyne with minimum fuss.
Our engineers are available 24 hours a day, 7 days a week, so we can respond quickly and can get your heating and hot water back up and running within a day. We don’t charge a call out fee in Newcastle upon Tyne, just our time and the parts needed to repair your boiler. If you need your boiler serviced, we oﬀer a ﬁxed price for that too. In the unlikely event you need a new boiler, we offer a replacement boiler at 0% finance for eligible customers. All our heating engineers in Newcastle upon Tyne are Gas Safe approved – it’s just one less thing to worry about when using Great British Heating in Newcastle upon Tyne.
Call now and we’ll be out to you in Newcastle upon Tyne as soon as you need us.
“We have been involved in heating for many years in Newcastle upon Tyne and the surrounding areas where we have fixed and replaced an awful lot of boilers and repaired a lot of heating systems. I am very proud of our teams, the quality of their work and their attention to customer service. We are a great company that prides itself in putting our customers first and making sure we solve their problems no matter how complex they might be. We will always find a solution and charge fair prices for the work we do, most important we always include our customers in the decisions that need to be made.
One of the worst feelings is when you wake up or get home at night and find the heating or hot water not working – or sometimes even both. That dreaded fear of being without heat or hot water, which we almost take for granted, isn’t nice. Then there’s the thought of ‘how much is it going to cost’, with most heating repair bills not being expected, it’s just not a nice thing to happen.
As a team we have over 50 years of industry experience, I like to think we know what customers want; a local speedy boiler repair service in Newcastle upon Tyne that doesn’t cost the earth and a company customers can trust.
It sounds corny, but we are big enough to cope and small enough to care as we are a local heating repair and service company in Newcastle upon Tyne.
Call us today and we’ll be out to fix your boiler quickly – we have over 20 engineers locally and we operate a 24 hour boiler repair service. If you need a boiler service in Newcastle upon Tyne, simply call the office and we can arrange a time to come out to you and service your boiler at a convenient time.”
“Fantastic service, got the job done ASAP under tricky circumstances. Would call again.”
“Ross and Scott arrived at the time agreed and completed the work to a high standard and cleaned up afterwards. Very professional and I would use them again”
“Cannot rate these guys highly enough. Great communication, excellent value, quality work and nice people. They did a fantastic job. We will definitely use them again.”
There is always a real caring person at Great British Heating waiting to help you, with expert knowledge, 24 hours a day.
To repair or service a boiler in Newcastle upon Tyne, we don’t charge a call out fee. We just charge you the time and parts required to fix or service your boiler.
All our heating engineers are Gas Safe approved for your peace of mind.
If you need us out straight away because your boiler isn’t working, we send an engineer out. If you want to book a boiler service in two weeks time, no problem. We’ll always work around your timescales.
Whenever we carry out a boiler repair or service, we guarantee the work we complete. That’s why you’ll get a 12 month guarantee on any work we do. Simply put, if there’s a problem we’ll be back out to fix it.
If you’ve got a manufacturer warranty on your boiler you’ll want to make sure any repair or service maintains that warranty. All our boiler repairs and boiler services are to manufacturer standards.
A gas boiler, whether it be a combination boiler, system boiler, condenser boiler or hot water only boiler, has a number of complex components to ensure heating and hot water is provided on demand. When you’ve got a problem with your boiler or heating system, there could be a number of problems. We’ve put together this list of the top 8 issues to give you an idea of what the issue might be.
If you are getting no heating or hot water at all, it could be a pressure issue with the boiler. This essentially means that there’s not enough water in the heating system to allow the boiler to heat the water. This could be due to a leak or a component within the boiler that’s broken or stopped working. But don’t worry, once you call us out, we’ll be able to diagnose the problem and get your heating and hot working.
If you’ve got hot water, but no heating, it could be the diverter valve. What often happens is that during the summer months when you only use hot water and no heating, the valve can fail in the winter as you start needing both hot water and heating from the boiler. Any repair we do to your boiler is to manufacturer standards and we are gas safe approved.
This could be an issue with your thermostat. The thermostat controls how warm you have your heating. Unfortunately they do break and aren’t built to last forever. However, if your heating thermostat has broken, you might want to consider replacing it with a smart thermostat like a Nest or a Hive system.
A build up of lime scale or sludge from your boiler heat exchanger can restrict the water flow causing it to boil the water. When this happens, it sometimes sounds like a boiling kettle. A simple flush might fix the problem, but you may also need a replacement heat exchanger.
If you can see the pilot light flickering or going out, the little blue flame that you can often see when looking through the inspection panel on the front of the boiler without taking the front of the boiler off, it could well be a broken thermocouple stopping the gas supply. The pilot light usually goes out when there’s a shortage of gas, so it might also be the gas supply to the boiler that’s causing the problem. When we come out to repair your boiler, we’ll make sure we check both, if this is the problem.
Your boiler may have what is called a condensate pipe, this can often look like a standard waste water or overflow pipe. If the pipe has not been insulated or is undersized it can sometimes freeze in cold weather causing your boiler to stop working. We can not only get the boiler back up and running but provide a solution to avoid it happening again.
If you are not getting heat to all your radiators it could be from a build up of sludge or air in the heating system. If you are only getting heat in the bottom of the radiator, it might need bleeding. You should only attempt this if you feel confident to bleed a radiator as you could end up scolding yourself and causing water damage to your property if you get it wrong.
Sometimes you might find that the boiler is switching itself off. This is mainly due to the safety features in-place on most modern boilers. You’ll generally find a fault code on the display if this is the case. Although most manufacturers have different codes for different issues, we’ll be able to quickly diagnose the problem and repair the issue. Fault codes can sometimes flash up on a boiler when there is low water pressure, a problem with the thermostat, or a lack of water flow due to a closed valve, air or the pump not circulating the water in the system properly. But don’t worry, our Gas safe engineers in Newcastle upon Tyne can come out to your property quickly and solve the problem once they know what the fault code is.
There will be many questions you’ve got and most can be answered once we see the boiler and understand what the issue is, but here are some of the questions we get regularly asked.
We have over 50 years of combined experience fitting and repairing boilers
Yes, all our engineers are Gas Safe approved and they are also assessed by our own assessors regularly.